COVID-19 Updates
Outbreak Update
今天，比以往任何时候，查特维尔组织的每一个成员的首要任务是我们的居民和工作人员的安全和福祉，我们感谢我们的工作人员为我们的居民所做的巨大努力、承诺和奉献。
A public health unit has declared an outbreak at the residences below, on the dates noted. In each instance, we have activated required enhanced infection control measures for the safety of our residents and staff and we remain in contact with the appropriate public health authorities. We continue to monitor the health of all residents and staff in all of our residences and remain vigilant in our efforts to manage this pandemic. We are following isolation and infection control protocols and other recommendations of the Chief Medical Officer and Public Health in each of these homes, and we thank our staff, residents and family members for their compliance and support.
Affected Residences:
Chartwell Retirement Residences
- Chartwell Royal on Gordon, Guelph, Ontario – July 21, 2022
- Chartwell Grenadier, Toronto, Ontario – July 20, 2022
- Chartwell Conservatory Pond, Kingston, Ontario – July 18, 2022
- Chartwell Rockcliffe, London, Ontario – July 18, 2022
- Chartwell Valley Vista, Vaughan, Ontario – July 16, 2022
- Chartwell Wedgewood, Brockville, Ontario – July 16, 2022
- Chartwell Belcourt, Orleans, Ontario – July 13, 2022
- Chartwell Christopher Terrace, Burlington, Ontario – July 13, 2022
- Chartwell Harwood, Ajax, Ontario – July 11, 2022
- Chartwell Barton, Newmarket, Ontario – July 7, 2022
- Chartwell Oak Park LaSalle, La Salle, Ontario – July 5, 2022
- Chartwell Manoir et Cours de l'Atrium, Quebec City, Quebec – July 18, 2022
- Chartwell Manoir Kirkland, Kirkland, Quebec – July 12, 2022
- Chartwell Jardins de la Gare, Saint-Hyacinthe, Quebec – July 10, 2022
- Chartwell Trait-Carré, Quebec City, Quebec – July 10, 2022
- Chartwell Manoir Pointe-aux-Trembles, Montréal, Quebec – July 9, 2022
- Chartwell Le St-Gabriel, Saint-Hubert, Quebec – July 7, 2022
- Chartwell Domaine Harmonie, Boucherville, Quebec – July 4, 2022
- Chartwell Monastère d'Aylmer, Gatineau, Quebec – July 4, 2022
- Chartwell Manoir Saint-Jérôme, Saint-Jérôme, Quebec – July 3, 2022
- Chartwell Domaine des Trembles, Saint-Jérôme, Gatineau – July 2, 2022
- Chartwell Faubourg Giffard, Quebec City, Quebec – June 28, 2022
- Chartwell L'Envol, Quebec City, Quebec – June 21, 2022
- Chartwell Hawthorn, Edmonton, Alberta – July 19, 2022
- Chartwell Royal Park, Calgary, Alberta – July 17, 2022
Ontario
Quebec
Alberta
British Columbia
No reported outbreaks at this time
Chartwell Long Term Care Residences
- Chartwell Westbury Long Term Care Residence, Etobicoke, Ontario – July 20, 2022
- Chartwell Gibson Long Term Care Residence, North York, Ontario – July 15, 2022
- Cawthra Gardens Long Term Care Residence, Mississauga, Ontario – July 12, 2022
- Chartwell Aurora Long Term Care Residence, Aurora, Ontario – July 12, 2022
- Chartwell Trilogy Long Term Care Residence, Scarbrough, Ontario – July 12, 2022
- Chartwell Waterford Long Term Care Residence, Oakville, Ontario – July 11, 2022
- Chartwell Woodhaven Long Term Care Residence, Markham, Ontario – July 8, 2022
Ontario
British Columbia
No reported outbreaks at this time
Thank you for your ongoing support while we remain focused on keeping our residents, their families, and our staff safe from the transmission of the COVID-19 virus. With the pandemic situation constantly evolving, we are adapting our visitor policy to protect everyone. These changes are compliant with the most current directive that was issues by the Chief Medical Officer of Health.
We thank you again for your partnership in keeping everyone safe.
Vaccination
所有12岁及以上的访客在探访协助生活或长期护理住所时，必须提供已完全接种疫苗的证明。12岁以下的来访者、结束实际访问或有医疗豁免书面证据的来访者除外。
Rapid Testing (Long-Term Care only)
12岁及以上的访客必须接受COVID - 19抗原快速检测。检测可以在住所进行，也可以在家中使用快速抗原检测试剂盒。检测结果呈阳性的个人将不允许进入。
Masking
Medical masks must be worn at all times when in common areas. Masks may be removed when visiting in a single occupancy room.
Visits
All types of visits (essential, designated and social) are permitted. Social visits will be suspended in the home when an outbreak is declared and/or as directed by the Medical Health Officer. To accommodate need for active screening and rapid antigen testing (LTC only) homes may have designated times for visiting.
Please refer to the BC Ministry of Health Visitor Guidelines for Assisted Living and Long Term Care for full details.
For more information, please visit theBC Ministry of Health Visitor Guidelines for Assisted Living and Long term Care.
Thank you for your ongoing support while we remain focused on keeping our residents, their families and our staff safe from the transmission of COVID-19. With the pandemic situation constantly evolving, we continue to adapt our visitor policy to protect everyone. These changes are compliant with the most current directives issued by the Chief Medical Officer of Health in each province that we operate in.
As protocols vary across provinces and regions, we ask that you pleasecall the Chartwell retirement residence you are looking to visit directlyto understand their most up-to-date visitor policy, including measures around:
- Essential caregivers and designated family/support persons
- Indoor and outdoor visits
- Vaccination status
- Masking / PP&E
- Screening
We are taking necessary infection control precautions in our residences and corporate offices, including implementing all recommendations from the Public Health Agency of Canada, the Chief Medical Officer and the World Health Organization (WHO). Some of these protocols include:
- PPE available and required for staff
- Active screening as per government protocols
- Maintaining visitor logs
- Promoting good hand hygiene
- Making hand sanitizer readily available
- Regular surveillance for signs and symptoms in residents
- Increased cleaning and disinfection of high-touch surfaces
If you have any additional questions or concerns about your loved one living in a Chartwell residence, please contact the residence directly for assistance.
For media inquiries, please contact:
English inquiries
Sharon Ranalli, Vice President, Marketing & Communications
sranalli@m.familygivers.com
Quebec inquiries
Michele Fortier, Senior Communication Manager
mfortier@m.familygivers.com