"Personalized care for individuals living with dementia; ongoing support and guidance for their family."
Chartwell Scarlett Height’s Memory Living Neighbourhood is a supportive and independent environment for seniors living with dementia, located on a dedicated floor of our retirement residence. Our unique, person-centred approach to memory care means our trained and caring staff seek to establish strong social connections with residents in order to foster trust and familiarity. We also partner with families to learn each person’s life history—all to better understand their story and form meaningful relationships. To better support the families of our residents, we have a dedicated Social Worker on-site to provide orientation, facilitate family conferences and deliver counseling services if desired. Family members are also encouraged to drop by any time to speak with our Memory Living Manager.
Chartwell Scarlett Height’s Memory Living Neighbourhood includes the following specialized programs and services:
- Small resident-to-staff ratios
- Secure and interactive environment with 24-hour supervision
- Staff training in Gentle Persuasive Approach (GPA) and Positive Persuasive Approach (PPA) to help them understand and cater to the unique needs of our residents living with dementia
- Specialized life-enrichment programming, supportive and nutritious dining experience and group outings
- Flexible routines that balance structure with spontaneity
- Person-centred care plans reflective of residents’ unmet needs, abilities and interests
- Dedicated Memory Living Manager and Dementia Counsellor to support families
Chartwell Scarlett Height’s Memory Living Neighbourhood is a safe and supportive home for seniors living with dementia, and also an important resource for families who are looking for support, education and personal counselling services during and after a loved one’s transition to memory care.
为了帮助您感到安全并获得支持,我们的护理协助计划(提供à点菜式健康服务和全包护理套餐)进一步为您提供添加或删除服务的灵活性。这使您能够创建一个定制的护理计划,满足您独特的需求,喜好和能力,使您可以感觉最好的每一天。